About

About

Our Goal Is Crisis Prevention

Hollywood Addiction Center is dedicated to improving the state of mental health in America. While we, as a society, have spent decades downplaying the importance of mental health, our Hollywood Addiction Center team believes that we can’t wait any longer to start having a national conversation about mental illness. The devastating violence recently and recurrently brought about by mentally unstable individuals underscores the importance of our goal.

We believe that technology is transforming the way we live and connect to one another. We want to leverage it to make it easier for us all to make a positive impact on each other’s lives.

We act as first responders, giving you a number you can call whenever you experience any mental health stress. With our tiered system, we can quickly and accurately direct you to the right mental health care support for your needs right now, whether that’s one of our Hollywood Addiction Center agents or an emergency medical responder.

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Meet The Team

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Kim Smith

Founder & CEO

Kim Smith, Founder & CEO

Kimberly A. Smith, is a drug alcohol and mental health and gun violence activist. Her year's of community outreach and counseling goes beyond her younger year's building road blocks and pathways for her neighbor hood and community in outreach services and support for drug counseling program's and stop the violence by helping people find help. Her career in government and law is attributed to her work as an administrator for the Federal Trade Commission as an administrative assistant while attending West Los Angeles, City College as well as the Unemployment Development Department also as a student at California State University Northridge. She's also earned her Pre-Law degree and paralegal degree from Los Angeles City College while working for family Law Attorney Linda S. Gross.  Her mentoring has led meany individuals to recovery, and influenced some of the most notorious drug dealers and gang members to put down there weapons and enter into mentoring programs directly through community outreach services and intervention. As early as she could remember, her dedication to counseling and helping people began while in Jr. High school amid the mid-eighties, at the plight of drug war on crack cocian. Her accomplishments also includes CAADE Drug and Alcohol-Counseling Registration, and Mental Health Counseling Registration.  Her mentoring and counseling has also recently led her to enter into the Masters of social work program at CSUN and re-enter back into Law School. Her ultimate goal is to earn both her LSCW degree and her Juris Doctorate Degree in Civil Rights and or Criminal Law. Her ultimate commitment to public health and safety is the focal point of her non-profit organization America's Crisis Center Foundation-ACCF ® by where she's also hoping to build Emergency Mental Health Crisis Trauma Clinic's and permanent residential treatment facilities,  which operate in conjunction with Law Enforcement agencies and First Responder's and behavioral health care providers. Her advocacy, mentoring, counseling and outreach services includes Founding E912.com EMHR Emergency Mental Health Response Crisis Line Network ® 24/7 Emergency Mental Health Response Crisis Line and Law Enforcement's National Pairing Up training and education program for Law Enforcement Officers and First Responder's nation wide. She's also the founder of TalkChime.com, a TeleHealth company. 

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Lisa Houlé, Esq.

Lisa Houlé, Esq.

Lisa Houlé is a former Los Angeles County prosecutor turned criminal defense attorney who dedicates her practice to representing law enforcement officers and other first responders in criminal investigations and prosecutions. For 15 years, Lisa prosecuted some of LA's most violent criminal defendants for rapes, murders and domestic violence. While working these cases, Lisa developed substantial professional relationships with first responders which now allows her to understand their career, culture, and lifestyle. Lisa is routinely called upon to represent law enforcement officers and first responders who find themselves on the other side of the law in both state and Federal prosecutions and investigations. Lisa recognizes that undiagnosed and untreated PTSD, anxiety and depression from critical incidents and a demanding career are the biggest reasons that first responders get into legal trouble. For that reason, Lisa goes above and beyond to make sure that first responders get the help they need and are represented by someone who understands the system and truly cares about them. Lisa joins our team as an advisor and advocate to spread the good word of E912 to make sure that first responders and other community members get the help they so desperately need.

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Forrest Hong

Director, Operations

Forrest Hong, LCSW

Forrest has over 27 years as a Licensed Clinical Social Worker (LCS16534).  He has specialized in gero-psychology and care management.  In addition, he has conducted 5150 evaluations and psychological assessments.  

As a co-founding member of the E912.com team, he has been focusing on the development and implementation of the Company’s professional education and training section.

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Steve Surfaro

Director, Emergency Management

Steve Surfaro

With thirty years of security industry experience, Steve Surfaro is Chairman of the Public Safety Working Group for the Security Industry Association and Chairman of the ASIS Security Applied Sciences Council.  He is Standards Team Leader for the DHS S+T Video Quality in Public Safety Group.  Steve is published in a wide range of security publications and delivers industry-accredited sessions each year to audiences in the Americas, Middle East and Asia.

Steve is a subject matter expert in smart cities and buildings, cyber security attack trends, forensic video, data science, command center design and first responder technologies. He also delivers an industry intelligence feed on Twitter (@stevesurf) and bi-monthly podcasts.

He recently served as Public Safety Solutions Designer on the Super Bowl LIVE! Event, a multi-day sports themed event in Downtown Houston that attracted over 1M fans.  The City of Houston Police Dept considered it so successful that the solutions used will be re-deployed for crime reduction, early warning and traffic management.

Steve recently appeared on CNBC’s Closing Bell on the subjects of early warning systems and enhanced security screening, following the Mandalay Bay incident.

He is author of the Digital Video Handbook, a DHS S+T publication and the upcoming SIA Tactical and Smart City Solutions Handbook, providing guidance for law enforcement, fire and other first responders.  Steve is the recipient of the Roy N. Bordes Council Member Award of Excellence from ASIS International.   He received his Bachelor of Engineering from The Cooper Union in New York City.  He lives in Phoenix, is an avid photographer and periodically volunteers at local charter schools encouraging youth technology learning programs.

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Joseph Chirillo

Former Chief of Police, Beverly Hills

Joseph Chirillo

Joe is a retired Detective Bureau Commander who served 33 years with the Beverly Hills Police Department.  Joe has executive experience which includes Command and Management positions is in Patrol Operations, Crime Prevention and in both Criminal and Personnel investigations. Joe is a proven leader serving in leadership roles in both the police association and in the management of first level supervisors and rank and file police officers.  Joe has a Bachelors of Arts degree in Criminology from Indiana University of PA, and completed the Master of Public Administration Program at California State University Consortium administered through California State University Northridge, as well as completed numerous courses at Wharton’s school of Executive Management.
 
Joe also has had assignments and experience in Special Tactics, Emergency Management, and also served as the California State Training Coordinator for DARE America which included managing and operating  The California State DARE Training Center.  Joe also has expertise in both Physical and Behavioral Threat Assessment to mitigate targeted violence and to provide a cogent and coordinated response to active shooter situations!
Joe currently is the President of Campus Safety Solutions LLC and provides Business Development services for EAGL Technology who provides state of the art wireless Gunshot Detection Services.  Collaterally, Joe currently sits as a Trustee/CFO of two non profits, (CLEA) California Law Enforcement Association and (NPFBA) National Police and Firefighters Benefit Association.  CLEA provides Long Term Disability Benefits to police officers in California and NPFBA provides Long Term Care Benefits to police officers and firefighters in California.  Together both entities cover close to 35,000 police officers and firefighters in California.  

Our Focuses

Call-In Care

Our call center team is trained in mass shooter response, workplace violence, first responder training, trauma, hostage negotiations, mental health first aid, behavioral health education, school and college crisis negotiation, substance abuse relapse, pandemic and natural disaster crisis care, and more.

Telehealth

We offer online consultations with mental health professionals through Talk Chime.

Learn More

Education & Awareness

We want to end the national silence on mental health and put a stop to the stigmas surrounding mental health disorders. Our digital platform aims to offer a wealth of information so people can educate themselves on mental illnesses and, when applicable, start the process of self-diagnosis.

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Help Available For Everyone

Our crisis line is available to whoever needs it, whenever the need arises. Our team is available to talk you through the way you’re feeling to help you make safe, healthy decisions even in the midst of a mental health crisis.

We Know Emergencies Are Unexpected

You don’t have to be diagnosed with a mental health condition to use our emergency line, either. Even if you’ve never experienced a mental health challenge before, we know that emergencies come on suddenly. If you want someone to talk to or an expert to guide you through a challenge like a panic attack or manic episode, our team is here and ready to help.

Support Through Struggle

Your first line of defense in crisis situations.
Call us today if you or anyone you know is experiencing a crisis and needs assistance. We are ready and willing to help.

Reach a Crisis Worker 24/7: (800) 653-9609
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